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Forsyth County avoids ambulance service shutdown
WEB CENTRAL EMS submitted photo
Beginning Thursday morning, emergency ambulance service will be provided by Central Emergency Medical Service. - photo by For the Forsyth County News

FORSYTH COUNTY — The Forsyth commission approved a new ambulance service for the county Wednesday after the former provider threatened to stop service, citing financial and other challenges.

The move, which passed in a 5-0 vote during an emergency called meeting, meant Roswell-based Central Emergency Medical Services assumed operations as of 9 a.m. Thursday.

“We have spoken to Central today and they stand willing, ready and able to immediately commence, and indicated that they were enthusiastic to do so,” said County Attorney Ken Jarrard.

The assignment, or transfer, of the existing contract came about after Advanced Ambulance, which had served as the provider since 2008, notified the county Tuesday that it would cease service as early as Wednesday morning.

The goal was never to shut down services to Forsyth, said Stuart Teague, attorney for Advanced Ambulance CEO Stan Rutledge.

“The economics of it was not working for him,” Teague said. “Central [EMS] is a bigger company. With the way health care is changing, billing is becoming tighter on what insurance is providing.

“It’s just like what is happening with the primary care provider situation. It applies to ambulance services, too. [Central is] bigger, so it will be easier for them to make money on the contract.”

Another factor in Advanced Ambulance’s lack of cash flow, Teague said, was the consequence of a search warrant executed at the company’s office and at Rutledge’s residence on Jan. 4.

“[Investigators] took all the billing software and computers and made it impossible to bill all the work in progress, making it impossible to continue work,” Teague said.

Forsyth County Sheriff’s Maj. Rick Doyle declined to comment on the nature of or reason for the investigation, confirming only that the search warrants had been executed in connection with an active criminal investigation.

Teague said he could not comment on the “real reason” the warrants were taken out.

“Now that [the contract’s] been resolved, it’s probably better to not comment,” he said. “The sheriff’s office still could have an investigation, but we honestly don’t know what they think they’re after. But they’ve got the financial information.”

Jarrard, the county attorney, said officials with the county and Cumming-based Advanced met Wednesday morning to address the service matter.

Per the agreement, Forsyth will not be able to seek a new ambulance provider until at least 2017.

“That’s the only concession, if you will, that we are providing,” Jarrard said. “I think that is reasonable, that’s modest, that’s consistent with the agreement that we’ve been giving.”

The county was scheduled to pay Advance Ambulance nearly $1.3 million for service in 2016.

There will still be seven staffed ambulances in the county to respond to emergencies. Gary Coker, Central’s president, said in a statement that ambulance service would not be interrupted in Forsyth.

“Central EMS’ exemplary staff of EMTs and paramedics are dedicated to patient care and work hard every day to raise the bar on medical transport for our patients,” he said.

During the meeting Thursday, Commission Chairman Pete Amos gave special thanks to Fire Chief Danny Bowman and his department, which were “ready at a moment’s notice” to deal with the loss of a contracted ambulance service.

“We were never in jeopardy of having one minute without ambulance service thanks to his department,” Amos said.

 

Staff writer Kayla Robins contributed to this report.

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Woman opens new business selling homemade caramel corn
Kandie's Korn
Kandice Goas has recently started a new local business, Kandie’s Korn, selling her homemade caramel corn. - photo for FCN regional staff

By Erica Schmidt, FCN regional staff


Kandice Goas had worked in human resources for corporate America for the past 27 years of her life. For every holiday, Goas would bring in her homemade caramel corn, made from a recipe she used to make together with her mother as a child, to share with her coworkers. Every time she brought the treat to share, Goas would get comment after comment about how people loved it. 

Now, the single mother of three is pursuing her passion for cooking full-time by starting her own business: Kandie’s Korn. 

“One day in March I’d brought my caramel corn in and I overheard some guys talking in the break room and going on and on about how great it was, so I went home and emailed somebody to ask if they could make a logo of me as a cartoon with my apron,” Goas said. “He sent the logo back the next day, and I just said ‘OK, I’m doing this’” 

About a month after first getting the idea to start her own business, Goas officially quit her job and never looked back.

Since then, she has started selling her home-baked caramel corn online, the Dawsonville Farmer’s Market, the Cumming Farmer’s Market and anywhere else she can set up a booth.

The decision to quit her corporate job and go all-in with her caramel corn business was one that was both exciting and intimidating, according to Goas. 

“I was relieved in the sense that I didn’t have the everyday stress of the corporate world and the company that I was working for, so I was relieved to leave that toxic situation,” Goas said. “But I was also nervous thinking what if I fail at this or it doesn’t work? I have three girls, two of whom are still at home and depend on me.” 

But according to Goas, she has always been a go-getter and was determined to pursue her dream. 

“It was nerve-wracking, but I’ve always been headstrong, so failure is not an option,” Goas said. 

Now, several months later, Goas has built a following for her homemade caramel corn and has branched out to include several new flavors for her business’s offerings, including cheese, peanut butter, and “Kracker Knax,” her own spin on the classic Cracker Jack popcorn. 

“People love the Kracker Knax — the other day I had a gentleman call me who had picked up a couple bags of them,” Goas said. “And he said ‘I stopped at your booth and had to call you personally and tell you that as soon as I ate your product it brought me back to the ’50s when I was a kid and what Cracker Jack used to taste like.’ And I was crying over the phone hearing that because that was just so sweet.” 

Kandie’s Korn is unique in that it is lighter and not as hard to chew as some of the other brands of caramel corn on the market, and because Goas makes each batch fresh to order. 

“Quality is really important to me,” Goas said, “So I bake everything fresh to order, and I bake for all the tent sales usually the day before so everything is literally as fresh as possible.”

Goas currently operates out of her house, but her goal is to have her own storefront.

“I have a license through the state so I do it at home now, but eventually I would love to have a storefront,” Goas said. “I just need to increase my revenue enough to justify that.”

In addition to being at the Dawsonville Farmer’s Market and the Cumming Farmer’s Market every week, Goas sets up a pop-up tent off of Jot Em Down Road. She also offers online ordering and either ships her products or delivers if the customer is close. 

“I ship throughout the United States, and then I do local delivery and local pick up for people that are in the area,” Goas said. “Any way I can get orders and sell it, I’ll do it.” 

Story continues below.

Kandie's Korn
The logo for Kandie’s Korn is based off of Goas herself, complete with her signature apron. - photo for FCN regional staff

One of the factors that drives Goas is her three daughters, 24-year-old Jillian, Breanne, 19, and 13-year-old Bailey. Her two younger daughters live at home with their mother, and Breanne in particular is a huge help to Goas business. 

“My 19-year-old does help me; usually she’ll run the booth at the Cumming Farmer’s Market when I do the Dawsonville one because they’re at the same time,” Goas said. “And she’ll help me put labels on stuff — she just doesn’t help with the baking because I’m the only one who knows exactly how it’s supposed to taste so I do that all myself.”

One of the most rewarding parts about Kandie’s Korn has been the hugely favorable reception by the community, according to Goas. 

“The other day I had left the farmers market and was headed to the post office and I had a couple that had attended my tent sale pull up next to me in traffic at the light and start beeping, waving and calling ‘do you have any caramel corn on you?” Goas said. “It’s just so amazing to have your customers love you so much — everybody is so great.” 

A small way in which Goas tries to give back to her customers is by including a personal, handwritten note in each box of caramel corn. 

“I always put a thank you card for the customer into my boxes,” Goas said.“I just want customers to know that they’re appreciated, and I want to be set apart from a typical business; I want them to feel special when they order something.”

To Goas, the overarching goal of Kandie’s Korn is to build something to someday leave for her children. 

“I’m trying to build a legacy for my children, so God forbid when I leave my kids someday I have something to leave for them,” Goas said. “That’s the goal and kind of really one of the reasons I left corporate America was so I could leave my kids something.”

You can find Kandie’s Korn set up on Saturdays at the Dawsonville Farmer’s Market or at the Cumming Farmer’s Market. All other pop-up tent sales are announced a day or two ahead of time on social media, and online orders can be placed at any time on the Kandie’s Korn website. 

“I always have sales going on, so follow my social media pages and my website for those and to know where I’m going to be when,” Goas said. “And I’m going to try to start setting up at different locations so I can try to reach more customers, so I’ll announce that on there too.”

You can follow Kandie’s Korn on social media at www.facebook.com/KandiesCaramelKorn/or www.instagram.com/kandieskorn/, and you can visit the Kandie’s Korn website at kandieskorn.com


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